Cookies

TABLE OF CONTENTS

What are cookies?
What cookies do we use and why?
Merchant storefronts
Our site’s websites
Oberlo websites
How long will cookies remain on my computer or mobile device?
How to control cookies?

This document is meant to explain the types of cookies and other tracking technologies that Our site may place on your device, either when you are visiting our web properties, or if you are visiting the storefront of a merchant who uses our platform to power their site.

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Our site is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.
Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.

Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here. We do not set advertising cookies through our merchants’ storefronts ourselves, though merchants may choose to do so independently.

Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research.

Merchant storefronts

When merchants use our platform to power their online stores, we place the following cookies for visitors of their stores:

Cookies Necessary for the Functioning of the Store:

NAME	FUNCTION	DURATION
_ab	Used in connection with access to admin.	2y
_customer_account_shop_sessions	Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts	30d
_secure_account_session_id	Used to track a user's session for new customer accounts	30d
_secure_session_id	Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.	24h
_our site_country	For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.	session
_our site_m	Used for managing customer privacy settings.	1y
_our site_tm	Used for managing customer privacy settings.	30min
_our site_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.	1y
_cmp_a	Used for managing customer privacy settings.	1d
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.	2w
cart_sig	A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
customer_account_locale	Used in connection with new customer accounts	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_our site_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
discount_code	Used in connection with checkout.	session
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used to identify a user after they sign into a shop as a customer so they do not need to log in again.	1y
our site_pay	Used in connection with checkout.	1y
our site_pay_redirect	Used in connection with checkout.	1 hour, 3w or 1y depending on value
shop_pay_accelerated	Used in connection with checkout.	1y
storefront_digest	Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_session_lookup	Used in connection with checkout.	3w
checkout_prefill	Used in connection with checkout.	5m
checkout_queue_token	Used in connection with checkout.	1y
checkout_queue_checkout_token	Used in connection with checkout.	1y
checkout_worker_session	Used in connection with checkout.	3d
checkout_session_token	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
cookietest	Used to ensure our systems are working correctly	1m
order	Used in connection with order status page.	3w
identity-state	Used in connection with customer authentication	24h
identity-state-<<token>>	Used in connection with customer authentication	24h
identity_customer_account_number	Used in connection with customer authentication	12w
card_update_verification_id	Used in connection with checkout.	20m
customer_account_new_login	Used in connection with customer authentication	20m
customer_account_preview	Used in connection with customer authentication	7d
customer_payment_method	Used in connection with checkout.	1h
customer_shop_pay_agreement	Used in connection with checkout.	20m
pay_update_intent_id	Used in connection with checkout.	20m
localization	Used in connection with checkout.	2w
profile_preview_token	Used in connection with checkout.	5m
login_with_shop_finalize	Used in connection with customer authentication	5m
preview_theme	Used in connection with the theme editor	session
our site-editor-unconfirmed-settings	Used in connection with the theme editor	16h
wpm-test-cookie	Used to ensure our systems are working correctly.	session

Reporting and Analytics

NAME	DESCRIPTION	DURATION
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Our site analytics.	30min
_our site_d	Our site analytics.	session
_our site_fs	Our site analytics.	30min
_our site_s	Our site analytics.	30min
_our site_sa_p	Our site analytics relating to marketing & referrals.	30min
_our site_sa_t	Our site analytics relating to marketing & referrals.	30min
_our site_y	Our site analytics.	1y
_y	Our site analytics.	1y
_our site_ga	Our site and Google Analytics.	session
customer_auth_provider	Our site analytics.	session
customer_auth_session_created_at	Our site analytics.	session
shop_analytics	Our site analytics.	1y
unique_interaction_id	Our site analytics.	10min

Our site’s websites

When visitors load Our site’s websites, we generally place the following Our site cookies:

Cookies Necessary for the Functioning of the Sites

NAME	DESCRIPTION	DURATION
_Brochure_session	Used in connection with browsing through site.	-
checkout	Used in connection with Pay checkout on shop.app.	3w
signed_in	Used in connection with Shop login.	1y
user	Used in connection with Shop login.	1y

Reporting and Analytics

NAME	FUNCTION
_landing_page	Tracks landing pages.
_orig_referrer	Tracks landing pages.
_s	Our site analytics.
_session_id	Our site analytics
_our site_s	Our site analytics.
_our site_sa_t	Our site analytics relating to marketing & referrals.
_our site_uniq	Our site analytics.
_our site_y	Our site analytics.
_y	Our site analytics.
*_assignment	Our site analytics
ab_test_*	Our site analytics.
cart_sig	Our site analytics.
ki_r	Our site analytics.
ki_t	Our site analytics.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Cookies Necessary for the Functioning of the Sites

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Cloudflare	Our site uses Cloudflare Network as a Service for edge routing.	https://www.cloudflare.com/privacypolicy/

Reporting & Analytics

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Alexa Metrics	We use Alexa Metrics to help measure how users interact with our websites.	https://www.alexa.com/help/privacy
Bizible	We use Bizible to help measure how users interact with our websites.	https://documents.marketo.com/legal/privacy/
Chartbeat	We use Chartbeat to help measure how users interact with our websites.	https://chartbeat.com/privacy/
Crazy Egg	We use Crazy Egg to help measure how users interact with our websites.	https://www.crazyegg.com/privacy
Datadog RUM	We use Datadog RUM to help measure how users interact with our websites.	https://www.datadoghq.com/legal/privacy/
DC Analytics	We use DC Analytics to help measure how users interact with our websites.	https://dcanalytics.dcmn.com/privacy-policy
Facebook Pixel	We use Facebook Pixel to help measure how users interact with our websites.	https://www.facebook.com/privacy/explanation
Fullstory	We use Fullstory to help measure how users interact with our websites.	https://www.fullstory.com/legal/privacy/
Google Analytics	We use Google Analytics to help measure how users interact with our websites.	https://policies.google.com/privacy
Google Tag Manager	We use Google Tag Manager to help manage analytics vendors.	https://policies.google.com/privacy
Hotjar	We use Hotjar to help measure how users interact with our websites.	https://www.hotjar.com/legal/policies/privacy
iSpot	We use iSpot to help measure how users interact with our websites.	https://www.ispot.tv/terms-of-service
KissInsights	We use KissInsights to help measure how users interact with our websites.	https://signin.kissmetrics.com/privacy/
LinkedIn Insight Tag	We use LinkedIn Insight Tag to help measure how users interact with our websites.	https://www.linkedin.com/legal/privacy-policy
New Relic	We use New Relic to help measure how users interact with our websites.	https://newrelic.com/termsandconditions/privacy
Optimizely	We use Optimizely to help us test improvements or changes to our websites.	https://www.optimizely.com/privacy/
Pinterest Analytics	We use Pinterest Analytics to help measure how users interact with our websites.	https://policy.pinterest.com/privacy-policy
Segment	We use Segment to help measure how users interact with our websites.	https://segment.com/legal/privacy/
Snapchat	We use Snapchat to help measure how users interact with our websites.	https://snap.com/privacy/privacy-policy
Taboola	We use Taboola to help measure how users interact with our websites.	https://www.taboola.com/policies/privacy-policy
Tealium	We use Tealium to help manage analytics vendors.	https://tealium.com/privacy/
TikTok	We use TikTok to help measure how users interact with our websites.	https://www.tiktok.com/legal/privacy-policy?lang=en
Twitter	We use Twitter to help measure how users interact with our websites.	https://twitter.com/en/privacy
Yelp Audience Platform	We use Yelp to help measure how users interact with our websites.	https://terms.yelp.com/privacy/en_us/20200101_en_us/

Advertising

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Microsoft Advertising	We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.	https://privacy.microsoft.com/en-ca/privacystatement
Drift	We use Drift to help us with conversational marketing to customers while they visit our websites.	https://www.drift.com/privacy-policy/
Facebook Custom Audiences	We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.	https://www.facebook.com/policy.php
Google	We use Google Ads to deliver targeted advertisements to individuals who visit our websites.	https://policies.google.com/privacy
Hubspot	We use Hubspot to manage our relationships with our customers.	https://legal.hubspot.com/privacy-policy
Intercom	We use Intercom to manage our relationships with our customers.	https://www.intercom.com/terms-and-policies#privacy
Marketo	We use Marketo to manage our relationships with our customers.	https://documents.marketo.com/legal/privacy/
Outbrain	We use Outbrain to deliver targeted advertisements to individuals who visit our websites.	https://www.outbrain.com/privacy
Quora	We use Quora to deliver targeted advertisements to individuals who visit our websites.	https://www.quora.com/about/privacy
Reddit	We use Reddit Ads to deliver targeted advertisements to individuals who visit our websites.	https://www.reddit.com/help/privacypolicy
SourceKnowledge	We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites.	http://www.sourceknowledge.com/privacy
Yahoo Japan Ads	We use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites.	https://about.yahoo.co.jp/common/terms/

Social Media & Content

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Disqus	We use Disqus to provide commenting capabilities on posts on our websites.	https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect	We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.	https://www.facebook.com/policy.php
Gravatar	We use Gravatar to allow visitors to our websites to create avatars.	https://en.gravatar.com/site/privacy
Twitter	We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.	https://twitter.com/en/privacy
Wistia	We use Wistia to display video content.	https://wistia.com/privacy

Oberlo websites

When visitors load Oberlo’s websites, we generally place the following Oberlo cookies:

Cookies Necessary for the Functioning of the Sites

NAME	FUNCTION
oberlo_session	Used in connection with navigation through an app.
shippingCountry	Used in connection with navigation through an app. For product exploration, calculating shipping price.
user_locale	Used in connection with customer login. For storing language chosen in log-in page.
hideFufilmentBanner	Used in connection with navigation through an app.
hideBulkOrderingFeatureBanner	Used in connection with navigation through an app.
hideChangePlanBannerBulkFulfillment	Used in connection with navigation through an app.
hideBanner101	Used in connection with navigation through an app.
alert_setup_notifications_1	Used in connection with navigation through an app.

Reporting and Analytics

NAME	FUNCTION
conversion	Oberlo analytics.
conversion_leave	Oberlo analytics.
trackExtensionCheck	Oberlo analytics.
our site_ref	Analytics relating to marketing & referrals. Referrals tracking.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Reporting & Analytics:

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Loggly	We use Loggly to help us troubleshoot and fix issues with our websites.	https://www.loggly.com/about/privacy-policy/
Sleeknote	We use Sleeknote to measure how people interact with our website.	https://sleeknote.com/privacy-policy
Inspectlet	We use Inspectlet to help measure how users interact with our websites.	https://www.inspectlet.com/terms-of-service
Google Analytics	We use Google Analytics to help measure how users interact with our websites.	https://policies.google.com/privacy
Fullstory	We use Fullstory to help measure how users interact with our websites.	https://www.fullstory.com/legal/privacy/
KissInsights	We use KissInsights to help measure how users interact with our websites.	https://signin.kissmetrics.com/privacy/
Optimizely	We use Optimizely to help us test improvements or changes to our websites.	https://www.optimizely.com/privacy/
LinkedIn Insight Tag	We use LinkedIn Insight Tag to help measure how users interact with our websites.	https://www.linkedin.com/legal/privacy-policy
Tapfiliate	We use Tapfiliate to help measure how users interact with our websites.	https://tapfiliate.com/privacy/privacy-policy/

Advertising:

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Microsoft Advertising	We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.	https://privacy.microsoft.com/en-ca/privacystatement
Facebook Custom Audiences	We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.	https://www.facebook.com/policy.php
Google	We use Google Ads to deliver targeted advertisements to individuals who visit our websites.	https://policies.google.com/privacy
Intercom	We use Intercom to manage our relationships with our customers.	https://www.intercom.com/terms-and-policies#privacy

Social Media & Content:

THIRD PARTY	DESCRIPTION	PRIVACY POLICY
Disqus	We use Disqus to provide commenting capabilities on posts on our websites.	https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Facebook Connect	We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.	https://www.facebook.com/policy.php
Gravatar	We use Gravatar to allow visitors to our websites to create avatars.	https://en.gravatar.com/site/privacy
Youtube	We use Youtube to display video content.	https://policies.google.com/privacy?hl=en-US
Wistia	We use Wistia to display video content.	https://wistia.com/privacy
AddThis	We use AddThis to display social share capabilities on the website.	https://www.addthis.com/privacy/terms-of-service
Twitter	We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.	https://twitter.com/en/privacy
Kajabi	We use Kajabi to serve Oberlo 101 course material.	https://kajabi.com/policies/privacy

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.